Tuesday, June 25, 2019
ApplicationAR GlassesAugmented Reality

Augmented Reality Technology is Changing Corporate Training and Development Forever

Augmented reality technology is finding its way into the workplace, increasing productivity and efficiency in training and development.

With the rise of immersive experiences, exploring how to leverage interactive tools such as augmented reality in a corporate training environment can mean big cost savings and improved workforce productivity for companies. Augmented reality technology has massive potential in training, communication, and collaboration across a variety of industries.

By the year 2024, over a quarter of the American workforce, or baby boomers, will have reached the ages of 60 to 78. As they approach retirement, there is a worry that this could create a shortage of workers who are skilled in major areas from telecommunications, manufacturing, and other trades.

According to Forbes, the heavy proportion of older skilled-trade workers puts into focus more than just the pending retirement for baby boomers and oft-cited, but rarely quantified gap, between the skills that employers need, and what the available workers possess. It also touches on the fact that American high schools have largely shifted their focus to preparing students for four-year colleges rather than vocational school.

Augmented reality technology is set to not only address these issues from our aging workforce by revitalizing these industries to attract and engage more younger generations, but overall increase productivity by fundamentally changing how employees are trained overall.

U.S. companies are spending large sums of money by investing in training per employee, largely delivered in outdated fashions such as classroom-based lectures, or online training modules that mimic classroom learning. These ways of training were once suitable for memorization and application, but over time, it is recognized that understanding why information is important and how it relates is the main goal of learning.

Additionally, these common training procedures do not outline the complexity of the technical tasks they are attempting to teach.

AR technology can not only close this gap between these outdated methods of training, but also help to increase production, efficiency, and task performance rates.

In the very near future, AR will take educational approaches to the next level by helping to empower workers to have the latest, most accurate information available in context, whenever and wherever they need it.

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Heads-up Displays and Real-Time Information

Augmented reality technology integrated into heads-up displays or AR glasses, or even safety helmets, will assist workers by being able to recognize equipment and provide guidance to workers through step-by-step troubleshooting or diagnostics. Workers would only need to learn how to use the hardware, and they will be already prepared for their line of work. This greatly decreases costs of training for companies.

This interactive style that AR technology provides not only increases learning, but also reduces errors, saving companies even more in the long-run.

In one white paper, the following statistics and benefits were compiled based on numerous augmented reality technology studies in the work setting:

  • Researchers found that AR instructions overlaid in 3D resulted in a 82% reduction in the error rate for the assembly task;
  • 50% faster task performance, 50% increase in concentration, 90% decrease in mistakes;
  • 60% increase in learning time, 60% decrease of consumable training materials;
  • Students’ motivation is increased and the total length of training is shortened.

Boeing, for example, has their electrical technicians use augmented reality headsets to see a step-by-step maintenance checklist. This lets Boeing reduce the time needed for the operation by 30%, and a 40% improvement in productivity.

Remote Assistance and Collaboration

The ability of augmented reality technology to dramatically cut costs, and significantly increase training efficiency, can only continue to benefit companies, should they continue to further their support and drive this medium of technology for their industrial training.
There are also augmented reality glasses that will provide the ability to see what field service team members are seeing from their AR glasses. All too often, when problems may occur out in the field, an additional team is sent out with senior team members ready to tackle the issue. This costs the company both time and money each time, and with augmented reality technology, teams can now work from a central location and help team members out in the field at any time.

 

The Future of Augmented Reality Technology in Industry Training

Augmented reality technology will have big potential and valuable features for training purposes in a multitude of industries. As with the use of multimedia, or web-based training, the use of AR has obvious benefits that are easily identifiable and provide solutions for the modern challenges that face employee training.

Most importantly, AR technology will need to be implemented with the right instructional approaches, and at the right time within the process. The ability of augmented reality technology to dramatically cut costs, and significantly increase training efficiency, can only continue to benefit companies, should they continue to further their support and drive this medium of technology for their industrial training.

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Patricia Chang
the authorPatricia Chang
Patricia Chang is a South Florida-based freelance Digital Project Manager and XR Strategist. She is also a U.S. Navy veteran born and raised in Las Vegas, Nevada, and has also resided in the states of California, Hawaii, and New York. With her B.S. in Computer Information Systems and Master’s in Project Management, Patricia has a decade of experience working with businesses at strategic and operational levels from technology start-ups to major corporations. When not doing project-based initiatives, you can find Patricia obsessing over anything VR/AR related, including attending a VR development academy, in hopes to fine tune her future digital consultancy business.